Introduction
At AlisanaCPA.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website and services, you agree to the terms of this policy.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Includes your name, email address, phone number, and other contact details.
- Financial Information: Includes details necessary for tax preparation, accounting, and other financial services.
- Usage Data: Includes information on how you use our website, such as IP address, browser type, and pages visited.
Use of Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
Data Protection and Security
Data Loss Prevention (DLP) Policy
To protect sensitive data and prevent unauthorized access, we have implemented the following DLP measures:
- Data Classification: We classify data into Confidential, Internal Use Only, and Public categories.
- Access Control: Access to confidential data is restricted to authorized personnel using unique user IDs, strong passwords, and multi-factor authentication (MFA).
- Data Encryption: All confidential data is encrypted at rest and in transit. Encryption keys are managed securely.
- Data Backup: Regular backups of critical data are performed and stored securely, with periodic testing to ensure effective data restoration.
- Data Loss Prevention Tools: DLP tools are used to monitor and protect sensitive data, preventing unauthorized transfers or disclosures.
- Employee Training: Employees receive regular training on data protection practices and recognizing phishing attempts.
- Incident Response: Suspected data loss or breaches are reported immediately, investigated by an incident response team, and mitigated.
- Policy Review and Updates: This policy is reviewed annually and updated as necessary, with changes communicated to all employees.
10DLC Registration Compliance
To comply with the 10-digit long code (10DLC) registration requirements for business messaging, AlisanaCPA.com ensures the following:
- Message Content: All messages sent via 10DLC will be relevant and provide value to recipients, aligning with the nature of our services.
- Opt-In and Opt-Out: We will obtain explicit consent from recipients before sending messages and provide clear instructions on how to opt-out of future communications.
- Data Security: Personal information collected for messaging purposes will be protected in accordance with our DLP policy.
- Transparency: Recipients will be informed about the type of messages they will receive and the frequency of such communications.
- Compliance Monitoring: We will regularly review and monitor our messaging practices to ensure compliance with 10DLC requirements.
Sharing of Information
We do not share your personal information with third parties except as required by law.
Your Data Protection Rights
You have the right to:
- Access your personal data
- Correct any inaccuracies in your personal data
- Request the deletion of your personal data
- Restrict the processing of your personal data
- Object to the processing of your personal data
- Request the transfer of your personal data to another organization
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us here.
Last updated: June 25, 2024